What working here looks like
Our head office is in Rosebank, Johannesburg, with work that supports businesses in Johannesburg, Cape Town, Durban, Pretoria and Bloemfontein, plus surrounding areas like Midrand and Sandton. The pace can be busy, especially when rosters change, a manager needs help with shift swaps, or a site is getting ready to go live. We value people who stay calm, communicate clearly and keep things moving.
Because we support teams across different industries, the work often involves speaking to managers, helping staff understand schedules, and making sure the basics are handled properly. Good note taking matters here, as does follow-through. Load-shedding, weekend shifts and last-minute changes are part of South African working life, so practical thinking helps a great deal.
Roles we usually hire for
We do not list vacancies here, but we regularly look for people in roles such as client support, onboarding, training, operations, implementation, and service coordination. Depending on experience, you may help new clients get set up, guide managers through roster templates, or support teams with messaging and activity planning.
- Client and account support
- Training and onboarding assistance
- Operations and scheduling support
- Implementation and rollout help
- Customer service and follow up work
Skills that help you fit in
We like people who can work carefully without making a fuss. You do not need to know everything on day one, but you should be comfortable learning, asking sensible questions and keeping details straight. Clear writing, good time management and a respectful manner go a long way.
- Comfort with schedules, rosters and shift changes
- Strong communication by phone and message
- Patience when helping different users
- Attention to detail when checking information
- A practical view of workplace rules and routines
For roster-related work, it helps to understand that schedules should line up with the Basic Conditions of Employment Act in general terms. We are not giving legal advice, but we do expect careful handling of working hours, rest periods and fair process.
How to apply for a role
If you would like to work with us, send your CV through the enquiry form on our contact page and mention the type of role you are interested in. If you have experience in staff rostering, team coordination, onboarding, training or support work, include that in your message. We review applications as they come in and contact suitable candidates when there is a match.
Please include your location, current availability and a short note on the kind of work you have done before. If you have supported businesses with shift changes, staff communication or team activities, that is useful to know. Keep it simple and accurate, no need to make it fancy.
A team built around practical support
Our internal team includes Thabo Mokoena, Ayesha Naidoo, Lerato Molefe, Johan van der Merwe, Nomsa Dlamini and Michael Petersen. Each person brings a different kind of experience, from operations and client success to training and support. That mix helps us give sensible assistance to businesses that need organised rosters and better day to day communication.
We work with account setup, team import help, roster template setup, manager training, staff training, site rollout, policy alignment, swap process help, message setup, activity planning help, go live support and ongoing check ins. It is careful work, and it suits people who can stay organised when things move quickly.
Why people join us
People often join us because they want work that feels useful. When a roster is clear, shift swaps are handled properly and staff know where they stand, the whole workplace runs better. That kind of result is satisfying, especially when you have helped make it happen.
We also value steady growth. Some roles start with support tasks and grow into training, operations or client-facing work. If you like practical problem solving and enjoy helping people work better together, you may fit in well here.