A Local Team With Practical Workplace Know-How
OurTeam is based in Rosebank, Johannesburg and works with businesses in Johannesburg, Cape Town, Durban, Pretoria and Bloemfontein, plus nearby areas like Midrand and Sandton. The team understands that rosters have to suit real shifts, real staff availability, and the Basic Conditions of Employment Act, so the work stays grounded in everyday operations rather than theory.
The team keeps things straightforward for managers and staff alike. Whether a business needs help getting started, sorting out a roster template, or planning a smooth go live, each person plays a clear part in making the process easier to manage.
- Account setup and roster preparation
- Staff training and manager support
- Message setup, swap process help and ongoing check ins
Thabo Mokoena Leads The Business Direction
Thabo Mokoena is the Managing Director and has guided OurTeam since 2013. He keeps the company focused on what South African businesses actually need: simple scheduling tools, practical communication, and team activities that support day to day staff coordination.
Thabo spends time looking at how businesses work across different sites, from office teams in Rosebank and Sandton to shift-based operations in Cape Town and Durban. His role is to keep the service practical, steady and responsive when clients need help getting their processes in order.
Ayesha Naidoo Handles Operations And Delivery
Ayesha Naidoo is the Operations Lead and keeps the moving parts organised behind the scenes. She works closely on account setup, roster template setup and policy alignment so the system suits the way each business runs.
She is especially useful when a company needs to bring several sites into one process, or when managers want a cleaner way to handle shift swaps and messaging. Ayesha keeps the focus on workable routines, not complicated steps that slow people down.
- Operational setup for new accounts
- Process alignment across sites
- Support for roster changes and staff communication
Lerato Molefe Supports Clients After Go Live
Lerato Molefe is the Client Success Manager and stays close to clients after rollout. She helps businesses settle into the system, answer common questions, and keep the day to day use of the app running smoothly.
Her work suits teams that need regular follow up, especially after staff training or when managers are getting used to new shift routines. Lerato is often the person clients speak to when they want practical help with message setup, activity planning help, or a better way to manage staff feedback.
Johan van der Merwe Handles Implementation And Rollout
Johan van der Merwe is the Implementation Specialist and works on the practical side of getting each business live. He helps with site rollout, team import help and setting up the first roster templates so managers can get moving without confusion.
He understands that businesses do not have time to lose when a new process is introduced. Johan keeps the rollout clear and measured, whether the team is in Pretoria, Bloemfontein or across several branches in Gauteng.
- Site rollout planning
- Team import help
- Go live support for managers and supervisors
Nomsa Dlamini And Michael Petersen Keep People Supported
Nomsa Dlamini is the Training Coordinator and works with both managers and staff during training. She makes sure people know how to use the core tools for scheduling, shift swaps, messaging and team activities, without overcomplicating things.
Michael Petersen is the Support Lead and helps keep the support side steady once the system is in use. His role matters when questions come up after hours, during busy roster changes, or when a business needs ongoing check ins to keep everything on track. Together, Nomsa and Michael help teams stay confident after the first rollout, even when the week gets hectic and load shedding or last minute changes interrupt the normal routine.
- Manager training and staff training
- Swap process help and message setup
- Ongoing check ins for active teams