Home / Contact

Contact

Need help with scheduling, shift swaps, messaging or team activities? Send your details through the enquiry form on this page and our Rosebank team will come back to you.

Contact

Send us a message

Tell us what you need and the team replies within one working day. Fields marked * are required.

Send an enquiry from anywhere in South Africa

We work with businesses in Johannesburg, Cape Town, Durban, Pretoria and Bloemfontein, plus Midrand and Sandton. The quickest way to reach us is the enquiry form on this page. It helps us understand your site, your staffing pattern and what you need help with, so we can reply with the right next step.

  • Your business name and the town or suburb where you operate
  • How many sites or teams need to be covered
  • Whether you need scheduling, shift swaps, messaging or activity planning
  • Your preferred timeframe for setup or support

What to include so we can answer properly

Please add a short note about your rostering setup, such as shift types, team sizes and any current pain points. If you need help aligning rosters with the Basic Conditions of Employment Act in general terms, mention that too. We do not give legal advice, but it helps us understand the practical rules you work with and avoid back and forth.

It also helps to know if you are rolling out across one branch or several. That lets us prepare for manager training, staff training and site rollout support without wasting time.

Typical response times from our Rosebank team

During normal business hours, we aim to respond as quickly as possible, usually the same business day or the next one if your message comes in after hours. If you are asking about a rollout in a busy period, please send as much detail as you can up front, because that saves time later.

  • New enquiry for a single site
  • Multi-branch rollout support
  • Roster template setup or account setup questions
  • Training, go live support or ongoing check ins

Where our support is based

Our base is in Rosebank, Johannesburg, and we support businesses across South Africa from there. Teams in Sandton, Midrand and the wider Johannesburg area often contact us for faster setup, but we also help companies in Cape Town, Durban, Pretoria and Bloemfontein. If your team works across different provinces, we can still discuss the same process.

For busy managers, having one clear contact point makes rostering easier, especially when staff need quick message updates or shift swaps. It keeps the admin tidy and helps reduce confusion.

Services you can ask about on the form

Use the enquiry form to tell us which support you need. We can discuss account setup, team import help, roster template setup, manager training, staff training, site rollout, policy alignment, swap process help, message setup, activity planning help, go live support and ongoing check ins.

  • Start from scratch or improve an existing setup
  • Set up a process for shift swaps and staff messages
  • Plan team activities alongside rosters
  • Roll out support across one branch or many

A simple way to get started

If you are not sure what to ask for, just tell us what is happening in your team now and where the pressure points are. A short note about scheduling problems, missed messages or manual roster changes is enough to begin. We will take it from there and keep the next step clear. Easy enough, even if your week is already packed.

From there, we can help shape a practical way forward for your team and your schedule.

Planning something? Send the team a message.

Contact form